Who we are and how to contact us
https://cataloguealfakher.explorezodiac.com is a site operated by AIR Limited (“we”, “our”). We are registered in Jersey under company number 129914 and our registered office is located at 22 Grenville Street, St Helier, JE4 SPX, Jersey.
Our group’s main business address is Festival Office Tower, Dubai Festival City, 7th Floor, Dubai, UAE.
You can contact us by email at CorporateCommunications@air.global. If you have specific questions regarding this notice, please email data.privacy@air.global.
Purpose of this notice
We respect your privacy and are committed to protecting your personal data. This notice explains how we collect, process and maintain your personal data when you visit and use our site (regardless of where you visit it from) and informs you of your privacy rights and how you can exercise them. By using this site, users indicate that they accept this privacy notice.
What personal data do we collect/process?
| Type / Purpose | How do we use this data? | Legal basis for processing | How long do we keep this data? |
|---|
Information you send us via the “Contact” section
If you choose to use our “Contact” section, we will use the data you provide to respond to your enquiry.
Our legitimate interest in responding to your enquiry.
We will retain your information only for as long as necessary to handle your enquiry – generally 12 months – but in certain cases (for example, where we need to obtain legal advice to respond to a complaint), we may need to keep a record of our communications for up to 6 years in order to comply with legal obligations.
We will share your information with AIR group entities, service providers, and professional advisers involved in responding to your enquiry. We will not share it with anyone else unless we have your consent, are required by law, or it is necessary to assert our legal rights or in connection with the sale of our business or its assets.
Changes to this notice
We may update this privacy notice from time to time by publishing a new notice on this site. Changes will not have retroactive effect, so you will only be bound by them from the date on which the new terms are published. Please refer to the date below to see if the terms have been modified.
Third-party links
This site may include links to third-party websites, platforms, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share personal data about you. We do not control these third-party sites or services and are not responsible for their privacy statements, which we strongly encourage you to read when you leave our site.
Your legal rights
You have the right, at any time, to:
Request a copy of the personal data we hold about you;
Request the correction of inaccurate personal data or the addition of accurate personal data;
Request the deletion of your personal data, unless we are required by law or contract to retain it;
Object to the processing of your personal data or request the restriction of its processing (for example, for marketing purposes); and/or
Request the transfer of your personal data to another controller.
If you wish to exercise any of the above rights, please email us at data.privacy@air.global. Please note that we may not be able to comply with your request (for example, if providing the information would reveal personal data about another person or if we are legally prevented from disclosing it).
You will not have to pay a fee to access your personal data (or to exercise any of your other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. We may also refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and verify your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to anyone who has no right to receive it. We may also contact you to ask for further information in relation to your request to help us respond.
Your compliance rights
You have the right to lodge a complaint at any time with your local data protection authority. If you reside in the United Arab Emirates, this is the UAE Data Office, established under Federal Decree-Law No. 44 of 2021, the UAE’s data protection regulator. However, we would appreciate the opportunity to address your concerns before you approach the data protection authority, so please contact us first at: data.privacy@air.global.